Updated 3 November 2026
Keep your next deposit out of your household money
If you're using bill money or trying to win back a loss, stop before making another deposit. An unfinished bonus shouldn't keep you playing when you want help or a break.
Talk to someone outside the casino
You can speak to the National Responsible Gambling Programme for free, confidential support. You don't have to wait until a missed bill or a bigger loss before making contact. responsiblegambling.org.za
Ask support to restrict your account
Original SilverSands lets you request deposit caps, cooling-off and self-exclusion through support. Choose the option that gives you the space you need, and ask the desk to confirm when it's active.
- Ask original SilverSands for at least seven days of cooling-off. The account is locked during the break and promotional mail stops.
- Request self-exclusion for at least six months, or ask about permanent exclusion if that's what you need.
- Set a rand deposit cap for a 24-hour period, seven days or a calendar month.
Write clearly which restriction you want and when it should start. If it's a deposit cap, include the rand amount and period. This website can't set it for you. For Deluxe, ask its support desk about the available account controls.
Notice when your budget stops holding
Pay attention if you're borrowing to deposit, hiding the amount spent or repeatedly moving your limit. You don't need a particular score on a questionnaire to speak to someone about gambling.
Keep your account inaccessible to children
Keep your casino login private and sign out on shared devices. Original SilverSands lists filtering software among its family precautions, but the account still needs to stay away from anyone under 18.
Make the break easier to keep
Don't open another casino account to work around a restriction. Close promotional messages and ask support about stopping them while you're taking a break. Keep the money you'd planned to deposit available for your everyday needs. See the offer calculations
Questions about stopping deposits
How do I ask original SilverSands to cap my rand deposits?
Tell its support desk the amount and period you want. Its options cover a daily cap, a seven-day cap or a calendar-month cap. Ask for confirmation that the cap is active.
What break periods does original SilverSands offer?
Cooling-off starts at seven days and self-exclusion at six months. You can also request permanent exclusion. Support handles the account restriction.
Can I ask for help before I've missed a bill?
Yes. You can talk about gambling concerns before they become a financial crisis. Free, confidential help is available on 0800 006 008.
Original casino help links
Use these original SilverSands pages for that casino's account details. For a Deluxe payment, open your Deluxe cashier and read the conditions there.
- Original casino lobby
- Casino account conditions
- Original account FAQ
- Brand background page
- Casino help contacts
- Account break options
- Desktop setup instructions
- Original cashier overview
- Paying with a card
- Bank transfer instructions
- Neteller account payments
- EcoPayz account payments
- Cryptocurrency cashier details
- Requesting your cash-out
- Protecting account information
- Original SSFR400 offer
- Original SIGNUP200 offer
- Requesting deposit cashback
- Daily cashback conditions
